Privacy Policy

Ishara Gold & Diamonds
Kodungallur Road, Near ‘Y’ Mall, Triprayar
Thrissur, India
📞 098461 25283

The terms “We” / “Us” / “Our” / “Company” individually and collectively refer to Ishara Gold & Diamonds. The terms “You” / “Your” / “Yourself” refer to the users of this website or mobile application.

Please read this Privacy Policy carefully. By using this app or website, you acknowledge that you understand, agree, and consent to this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use our services.

By providing your information or using our services, you consent to the collection, storage, processing, and transfer of your personal and non-personal information in accordance with this Privacy Policy.

User Information

To avail certain services, users may be required to provide the following information during registration:

  • Name
  • Email address
  • Password
  • Phone number

The information collected is used to operate, maintain, protect, and improve our services, as well as to develop new features and offerings.

Information that is freely available in the public domain or furnished under the Right to Information Act, 2005 or any applicable law shall not be considered sensitive.

Information Sharing

We do not share sensitive personal information with third parties without prior user consent, except in the following circumstances:

  • When required by law, court order, or government authority.
  • For verification of identity or prevention, detection, and investigation of fraud or cyber incidents.
  • For enforcement of applicable terms, laws, and regulations.

Such disclosures are made in good faith and are reasonably necessary for legal compliance.

Information Security

We implement appropriate technical and organizational security measures to protect against unauthorized access, alteration, disclosure, or destruction of data. These include encryption, access controls, and secure server infrastructure.

All information collected is stored on secure servers protected by firewalls and restricted access controls. However, no security system is completely foolproof, and we cannot guarantee absolute security of data transmitted over the internet.

Any information shared publicly through discussion areas or similar features may be accessible to others and is done at your own risk.

Changes to Privacy Policy

The internet is an evolving medium, and we may update this Privacy Policy from time to time. Any changes will be posted on this page. Our use of information will always remain consistent with the policy under which it was collected.

Grievance Redressal

In accordance with applicable laws, any complaints or concerns regarding content, data usage, or breach of this Privacy Policy may be reported to our designated Grievance Officer.

Complaints may be submitted in writing or via email with a valid electronic signature.